Terms of Service

Last updated: 14 November 2026.

1. Who we are

Raidmule ("we") is an independent team of players providing digital services for the video game Escape from Tarkov: in-game currency, in-game items, and gameplay assistance ("carry" / boosting). We are not affiliated with, endorsed or sponsored by Battlestate Games or any game publisher.

2. What you buy

All products are digital services performed by people. Nothing physical is shipped. Placing an order on this website is a request, not a payment: an order becomes binding only after a manager confirms the details with you in Telegram or Discord and you pay the agreed amount.

3. Prices and payment

• Prices on the site are in US dollars and are indicative; the final price is the one confirmed by the manager in chat.
• Payment is made directly to our manager using a method agreed in chat. We never ask for card details on this website.
• Only pay to the official accounts linked on this website. We are not responsible for payments made to anyone else.

4. Delivery

Delivery time and method (face-to-face trade in raid, flea market, or account sharing for carries) are agreed in chat. Estimated times are not guarantees; game updates, server issues or wipes may cause delays.

5. Refunds

Refunds are handled by agreement with your manager. As a rule: if we have not started delivery, you can cancel and get your money back; if delivery has been partially completed, we refund the undelivered part or finish the delivery; completed deliveries are not refundable. Contact us before opening any payment dispute — we will try to fix the issue first.

6. Your responsibilities and risks

• Provide a correct in-game nickname and contact. We are not responsible for delivery to a wrong nickname you entered.
• Buying in-game goods or sharing an account may be against the game's terms of service. You accept that the game publisher may take action against accounts, and that this risk is yours.
• For account-sharing services, change your password after the service is completed. We never ask for email or bank access.

7. Limitation of liability

To the extent permitted by law, our liability for any order is limited to the amount you paid for that order.

8. Changes and contact

We may update these terms; the version on this page applies to new orders. Questions: Telegram, Discord.