Privacy Policy

Last updated: 14 November 2026.

What we collect

• Order details: product, quantity, price, time.
• Your in-game nickname — to deliver.
• Your Telegram or Discord username — to contact you about the order.
• Your comment, if you leave one.
• Technical data: your IP address is used briefly in memory to limit spam; standard web-server logs may record IP addresses and pages visited for security.

We do not collect payment card data, passwords or email on this website. We do not use analytics or advertising trackers. We set two cookies: one for form protection (CSRF) and, for staff only, a login session.

Why we use it

Only to process your order: contact you, agree on payment, deliver, and handle support or refunds. We do not sell or share your data with advertisers.

Who sees it

Our managers who handle orders, and our internal order-management tools. Messages you exchange with us in Telegram or Discord are also processed by those platforms under their own policies.

How long we keep it

Order records are kept for up to 12 months for support, refunds and accounting, then deleted or anonymized. You can ask us to delete your contact details earlier unless we need them for an open order or dispute.

Your rights

You can ask what data we hold about you, ask to correct it, or ask to delete it. Write to us on Telegram or Discord with your order number.

Contact

Raidmule is operated by an independent team of players, not a registered company. Contact us through the channels above.